EMS Response Information System

In an emergency, minutes matter.

When seconds count, first responders shouldn't be guessing. Minutes Matter™ gives medics instant, secure access to the health information that changes treatment decisions. Responders can identify a person in one scan by QR code or face.

Cloud-based SaaS · HIPAA-conscious
<60s
to surface the conditions that drive triage
2
ways to identify anyone: QR or face
1 scan
from the unknown to the known
Any venue
campus, community, ship, or crowd
The problem

A medical emergency is a wall of unknowns.

A patient who can't speak for themselves can't tell a responder what's wrong. Symptoms can be mistaken for intoxication or confusion while critical history stays invisible. As a result, people may be treated or transported without the full picture.

Without Minutes Matter™, every question costs time:

Allergies? Seizures? Diabetes? Drug interactions? Recent trauma? Medical appliances? Contagious? Mental health? Treatment plan? Emergency contacts?
  • !
    Critical information is missing. Responders are distracted by the search instead of focusing on the patient.
  • !
    Minutes are wasted and treatment is delayed while history is pieced together.
  • !
    The patient can deteriorate. The treatment window may be only minutes for low blood pressure, anaphylaxis, overdose, or a diabetic or brain emergency.
  • !
    Longer scene time means more contact, more exposure, and higher infection-control risk for everyone involved.
The solution

Turn the unknown into the known in one scan.

Minutes Matter™ is a cloud-based system that changes how personal and health history is obtained and processed on-scene during an emergency.

1

Build the profile once

Residents, students, guests, and members can enroll their emergency health profile. Organizations can also import profiles directly from existing rosters and health records. Each person gets a personal QR code and can enroll their face.

2

Scan in the moment

A credentialed responder opens the iOS or Android app and identifies the patient by scanning their QR code. If a patient can't present a code, the responder can use facial recognition.

3

Treat with confidence

Triage-ready PHI appears instantly. It includes the conditions, medications, allergies, and contacts that matter so responders can choose treatment sooner and spend less time on scene.

The platform

A response system with everything essential.

The platform is designed with privacy in mind. Responders see emergency-relevant information rather than a full medical record.

QR & facial recognition

Responders can identify a patient instantly by personal QR code. They can also use facial recognition when an unresponsive patient can't present a code.

iOS & Android apps

Native apps put the system in every responder's pocket. They are field-ready and designed for one-handed use under pressure.

Triage-ready PHI

The app surfaces conditions, medications, allergies, immunizations, blood type, and emergency contacts in priority order. This helps responders find details that can change treatment.

Live medication intelligence

The system retrieves medication details in real time from the OpenFDA database by drug name. This helps responders understand unfamiliar prescriptions.

Member self-service portal

Students and members manage their own profile, enroll their face, and control consent. This helps keep records accurate and current.

Roster & records import

Organizations can sync member, resident, student, and guest rosters from existing systems. They can also import records from health and compliance vendors, with SSO for staff.

Why it matters

When someone can't speak for themselves, their history disappears.

An unconscious student, a resident living with dementia, or a guest a thousand miles from their doctor can all face the same information gap. The figures below show how often emergencies arise across the settings we serve.

Colleges & universities
29%
About 29% of college students received treatment for an ongoing or chronic medical condition in the past year.
ACHA-NCHA, Spring 2024
94,000+
Campus EMS answers more than 94,000 emergency calls each year across roughly 250 collegiate programs.
National Collegiate EMS Foundation
~23%
About 23% of campus EMS calls involve alcohol. Intoxication can mask serious medical issues.
National Collegiate EMS Foundation
Assisted living & senior care
6
Assisted-living residents take an average of six medications, and about half face polypharmacy.
J. Am. Med. Dir. Assoc.
~48%
About 48% of nursing-home emergency room visits follow a fall.
Emergency-medicine review, NCBI
+30%
Lift-assist 911 calls from senior living rose by 30% between 2019 and 2022.
Washington Post analysis
Festivals & large events
up to 165
Large multi-day festivals can see up to 165 medical contacts per 10,000 attendees.
Prehospital & Disaster Medicine
13.5
Glastonbury saw 13.5 patients per 1,000 guests in 2022. It is one of the world's largest festivals.
BMJ Military Health
3 in 10k
Three people in 10,000 need hospital transport. Nearly everyone else is treated on site, where instant history counts most.
Glastonbury medical study
Cruise ships & resorts
80%
About 80% of onboard deaths are cardiovascular. Prior health history can guide the response.
CDC Yellow Book
5,000+
The largest ships carry more than 5,000 passengers and may be days from a hospital without shared records.
CDC / NIH
~29%
About 29% of shipboard clinic visits involve respiratory infections. The crew must identify contagious illness quickly.
Cruise infirmary study, NIH

Sources: ACHA-NCHA III (Spring 2024) · National Collegiate EMS Foundation · Journal of the American Medical Directors Association · NCBI / U.S. National Library of Medicine · The Washington Post · Prehospital & Disaster Medicine · BMJ Military Health · CDC Yellow Book. Figures are illustrative industry and academic findings, not guarantees of outcomes.

Built for

Wherever people gather, minutes matter.

One platform adapts to the realities of each environment. It helps responders quickly identify who they are treating.

Colleges & universities

Campus EMS and safety teams field roughly 80 calls per 1,000 students each year. Many patients can't provide their own history.

K-12 schools & athletics

Nurses, coaches, and responders act quickly for minors who can't always advocate for themselves. Parent contacts are one scan away.

Assisted living & senior care

The system surfaces complex medication regimens, anticoagulants, and cardiac devices instantly. This helps when a resident can't recall them or a caregiver is new to the floor.

Cruise ships & resorts

Thousands of guests, far from a hospital, with no shared records. One scan gives the ship's medical team the history they'd otherwise have to guess at.

Festivals & large events

Tens of thousands of attendees with wristband IDs. Roaming medics get instant history in dense crowds where heat and substance use complicate triage.

Venues & large employers

Stadiums, theme parks, conference centers, and corporate campuses keep on-site responders ready for any guest or worker.

Data security & trust

PHI protection is the product, not an add-on.

Every access is governed, consented, and recorded. Organizations can share the right information in an emergency while maintaining control of it.

HIPAA-conscious by design

The system is built around HIPAA expectations. A compliance officer model manages personnel accounts, training, and privacy agreements.

Consent & PIN-locked records

Members control sharing waivers. Sensitive information can be locked and released only with a PIN.

Suspicious-activity scanning

Unusual access patterns flag accounts for review or automatic suspension before misuse can spread.

Permanent record of usage

Every scan, view, and device is logged. Members receive a notification whenever someone accesses their PHI.

Tenant isolation

Each institution's data is strictly separated, encrypted at rest, and accessible only to its own credentialed responders.

Credentialed access only

Role-based accounts and single sign-on ensure only authorized medics, safety staff, and administrators get in.

Become a beta partner

Make your community a safer one.

  • Life-time pricing reduction for early partners
  • Direct input into product enhancements
  • Safe-site recognition for your organization
  • Integrates with your existing IDs, credentials & systems

Request a demo

See a live scan-to-PHI walkthrough and talk through a pilot for your organization.

Or email us directly at sales@minutesmatterapp.com